Customers are the foundation to any business, but unfortunately they are overlooked at times. With all the strategic tools and data analysis you likely do on a daily basis in your business, the bottom line is those numbers aren’t there if you don’t have customers....
Bringing new customers into your business is one of the first steps of growth. However, unless you can retain a good percentage of those customers, you will just be taking one step forward and one step backward without making any real progress. The best way to retain...